Income and Sales Invoices
The Accounts Receivable Team deal with the following customer types:
The Accounts Receivable team supports the University in the following:
- Management of the Student Ledger
- Raising student invoices – Tuition, Accommodation, Misc
- Account administration and adjustments
- Debt management
We have dedicated Student Finance webpages providing extensive information.
The Accounts Receivable team supports the University in the following:
- Management of the Commercial Ledger
- Raising Sales Invoices (except Research specific)
- Account administration and adjustments
- Debt Management
Commercial frequently asked questions
Do you accept payment by credit card? (Non-student)
For our Commercial customers, payment by credit card is not available at this time due to our staff having to work remotely. We are currently investigating a solution and will provide an update on these pages soon.
Who do I contact if I am having difficulty paying? (Non-student)
Please email Accountsreceivable@exeter.ac.uk with full details of your situation and any proposed payment dates or payment schedule.
What reference should I use when paying a Commercial Invoice? (Non-student)
Please list your account number and invoice number when making the payment via bank transfer. These details are displayed on the invoice and statement of account.
How can I request a copy of an invoice? (Non-student)
Please email Accountsreceivable@exeter.ac.uk with your request.
How can I request a statement of account? (Non-student)
Please email Accountsreceivable@exeter.ac.uk with your request.
How do I contact Accounts Receivable?
The best way to contact our Accounts Receivable team is by email – Accountsreceivable@exeter.ac.uk
Income queries for Staff
The PS Connect portal provides details of services and information in the form of Knowledge Articles covering all income processes including how to:
- Create a new customer account
- Raise a sales invoice
- Raise a credit note
- Training, support and advice - policies & procedures and training resources
Please follow this link to access the