Quality Control and Improvement
| Module title | Quality Control and Improvement |
|---|---|
| Module code | ENS3030DA |
| Academic year | 2025/6 |
| Credits | 15 |
| Module staff |
Module description
This module focuses on the fundamentals of total quality planning and improvement for both manufacturing and service organisations. The main focus is to monitor and control quality, and the way in which quality can be continually improved within an organisation. This module covers the importance and history of quality, definition of quality and total quality, the contribution of quality gurus, total quality tools and the improvement cycle (i.e., the seven quality control tools, statistical process control, Taguchi loss function method, and process capability), and root cause analysis; ultimately to improve product and/or service quality, increase customer satisfaction, and improve profitability and competitiveness. In this module, quality management related software will be introduced to tackle bigger and more complex quality datasets.
Module aims - intentions of the module
Intended Learning Outcomes (ILOs)
ILO: Module-specific skills
On successfully completing the module you will be able to...
ILO: Discipline-specific skills
On successfully completing the module you will be able to...
ILO: Personal and key skills
On successfully completing the module you will be able to...
| Credit value | 15 |
|---|